Digicel $89 Postpaid International Plan – 500 World Mins & Unlimited SMS

[1].       Briefly explain the latest postpaid plans for international calls that are available from Digicel?

A.     Digicel has launched a ‘500 World Minutes & Unlimited SMS’ Plan that offers customers 500 minutes to call the entire world, plus unlimited World SMS text messaging for only $89.

[2].       When was this launched?

A.    The 500 World Minutes & Unlimited SMS Plan was launched on August 21, 2009.

[3].       Can I call any network in the world and benefit from these plans?

A.    Yes.

[4].       Can I text any network and benefit from these plans?

A.    Yes.  Digicel customers may text any local or international network and benefit.

[5].       Are there new requirements to sign-up?

A.    The basic requirements remain the same as any other Digicel postpaid plan.  The requirements include a Cayman Islands drivers license or passport, deposit of $150 (does not include international roaming) or $200 (international roaming activated) and a local billing address.

[6].       Can I utilize direct debit each month to activate or do I have to visit a    

             Digicel store each month?

A.     Like all Digicel postpaid plans, this new 500 World Minutes & Unlimited World SMS plan is based on a one year contract.  During the initial activation, our customers are given the choice of direct-debit payments which proves to be very convenient and efficient. 

Once Digicel customers sign-up for any of these new plans with direct-debit mandate, your account will be automatically debited (deduction) for the $89  plan and you can then talk or text (***) without the need to re-visit a Digicel dealer.

[7].       Are customers able to carry dual plans considering that these new plans apply to international calls only?

A.     Yes. Customers are able to subscribe to dual plans simultaneously.

[8].       Do I benefit from roll-over minutes?

A.     Yes.  By default, all Digicel postpaid plans offer roll-over minutes.

[9].       Will I get a monthly bill?

A.                 Yes.  Like all Digicel postpaid plans, our customers are sent statements detailing all calls and charges, including calls made outside your bundle.

[10].     Am I able to use my minutes while roaming?

A.     No.  All minutes are usable whilst calling from the Cayman Islands only.

[11].     If I subscribe to this $89 postpaid World Plan only, will I be billed for any other call(s)?

A.      Yes.  Any call exceeding the bundled package (500 minutes) will automatically be charged at regular calling rates.

[12].     Where can I get more information regarding Digicel and/ or the promotions?

A.    For more information on Digicel’s products and services, visit www.digicelcayman.com or call 345-623-3444.  Alternatively, visit one of Digicel’s 12 dealer stores islandwide, including the Digicel Flagship store at Suite 3106, 45 Market Street, Gardenia Court, Camana Bay.